|Astro Dog - Australia's Online Astronomy Store Opening Hours|
|Monday||9:00am to 5:00pm|
|Tuesday||9:00am to 5:00pm|
|Wednesday||9:00am to 5:00pm|
|Thursday||9:00am to 5:00pm|
|Friday||9:00am to 5:00pm|
|Sunday||9:00am to 5:00pm|
19/4/21 – All EQMOD Cables are back in stock. Sick of lugging D Size battery packs with you? Grab our new adaptor.
NEW TO ASTRO DOG
LATEST CUSTOMER TESTIMONIALS
Mark Penrose – The item shipped to me was missing some screws. I emailed Astro Dog and received an immediate reply. The screws were sent to me express post and arrived in less than 24 hours. Excellent follow-up service!
Richard – Good range of products, including some harder to find brands. Very fast shipping. I like the dog theme
Nord – I purchased a red light torch for astronomy. After an initial system error to do with PayPal, the owner responded very quickly to my enquiry suggesting that I go direct to his website. I did so successfully. The item arrived quickly enough taking into account the Covid-10 situation. I awarded five stars as the communication process was very smooth together with a fast delivery.
Samuel Leung World class response and service from AstroDog. I received phone calls from Marcel in response to my product enquiry. I had an order with quick delivery. I had a refund due to stock on back order.
I got a reminder from Marcel when stock becoming available again. And I reordered!
Orion Gruca – Best customer service I have ever had. Item (baht mask) was unfortunately delivered broken, contacted astrodog and they immediately sent out a new one same day. Really impressed with product and customer service.
Rayner – Dialux Polishing Compound Black Rouge. This product arrived within a few days of my purchase. It was very well packaged. I used the black rouge to polish a piece of silver jewellery and I was impressed with the lovely shine that it produced. I have other Dialux products but this is, in my opinion, the one to use when you want a high grade final finish. I am very happy with the product and also with Astro Dog for their quick and efficient service.
Bryan Brettig – I bought a 1.25″ 90 degree dielectric mirror diagonal. It arrived in mint condition very well packaged within four days which was also remarkable. Although unbranded, the product looked to be of excellent quality. It fitted my telescope perfectly. I finally got a clear sky tonight to try it out. My view of the moon was as sharp and clear as I could possibly hope for. Thank you Astro Dog. Great service and value for money. Highly recommended.
Guy Hausfeld – Excellent packaging and very straight forward instructions. Gladly deal with again and recommend.
Pete Bek – Great product. Night vision Astro headlamp. Quick delivery. Thanks guys
Greg Bradley – Bought the 9mm,12.5mm and 17.5m plus the Baader Morpheus eyepieces from Astrodog. The eyepiece arrived quickly and was well packaged. I tried out the 17.5mm last weekend at my dark site and using an AstroPhysics 130mm GT refractor. I compared it to a 16mm Nagler type 6, Nagler 9mm Type 1, Masuyama 10mm, 15 and 25mm dual ED eyepieces and several others. Wow, it was stunning and comfortable. The most comfortable eyepiece I have ever used and the views were the best of these eyepeices. The 16mm Nagler is a very good eyepiece but the Morpheus was just that bit better. A bit better transmission, clarity, colour subtle but more immersive. I looked at M93 open star cluster for quite some time as the colours of the stars were beautiful. This is now my favourite eyepiece. AstroDog website is well organised and easy to use. The delivery was indeed fast. Just a few days. I only buy top end gear and its great to have an Aussie dealer offering these high end products at reasonable prices
Michael Evans – Fast hassle free transaction and delivery of great products
David Kind – Great service, from Astro Dog. A real pleasure to deal with.
Chris Poynter – I placed 2 orders with Astro Dog this year, 2020, and am very happy with both the products and the service I received. A much needed Australian source for Baader products, eyepieces and filters. I wish them all the best for 2021, and look forward to placing more orders with Marcel and Nadine at Astro Dog.
Brandon Fang – Marcel (the owner) was excellent pre-sale answering the many queries I had in order to ensure I got the right gear I was after for my telescope setup. Delivery was super quick. Given that I was a local, I believe he actually drove over to my place and delivered it personally the same day the order was processed. That’s customer service for you. Prices are quite reasonable and the quality of the gear is top notch. Will be back in the future for any other astronomical needs.
Ken Battle – Quick response to a question, good advice and service
Paul Lawrie – I purchased a red LED torch and a cheshire collimating tool. Prompt service and delivery and I’m very happy with the quality of both items. I will definitely use Astro Dog again.