Shipping

Shipping

Click here to read our helpful guide to shipping

Australia-Wide Shipping

Basic shipping is $9.95

Basic express shipping is $14.95

We offer a promotion where once you reach a certain amount of spending, you are eligible for free* basic shipping.  This excludes bulky items and items over 5kg.

For bulky items, if you are in a particularly remote/regional area (based on Australia Post’s settings) sending it to you may not be possible or may be more expensive than listed (prices indicate costs to the Capital).  In this case you may be up for an additional cost.  We will however, actively investigate the cheapest way to send your item after your order (e.g. Courier) and offer to send your item that way, charging you the difference. If you think it’s too much, we are happy to fully refund your order, no questions asked.

SAME DAY EXPRESS SHIPPING, all other items are generally dispatched the next day.

Typically, items ordered will arrive within 5 working days, at times, even faster.  If your area is affected by COVID-19 which have affected the postal network, there may be delays beyond this.

International Shipping

International orders are dispatched via our ebay store.

Insurance

Do you want to add insurance for your order?  It’s not much.  You can add it here.  Add one unit per $100 you want insurance for (e.g. if your item is $300, add three units). We strongly suggest adding freight insurance to insure all items against damage and loss in transit. We are not responsible for loss of parcels or damage sustained by parcels as the carrier is responsible. You can read Australia Post’s policies here.  We carefully pack all items regardless.

Courier Terms and Conditions

You accept the following terms when placing an order, should we decide sending by courier is necessary.  You can request via ‘note’ to send only via Australia Post to exclude yourself from these terms and force an Australia Post Delivery.  Please note this may cause additional charges IF the freight charge is significantly different.

Couriers Please road express transit insurance conditions
Fastway/Aramex road express transit insurance conditions

Bulky items are sent with courier.  If the item shipped contains glass we have no liability for loss or damage to your goods.

Other terms and conditions apply.  Check our privacy policy and our returns policy.